Terms of Service

By creating an account or using Scopeey, you agree to these terms. If you use the service on behalf of a company or other organization, you confirm that you have the authority to accept these terms on its behalf. You must be legally eligible to use the service and enter into agreements under the law that applies to you. If you do not agree to the terms, do not use the service.

The plan details, price, payment currency, billing cycle, and any applicable taxes or fees are shown before you complete a purchase. Payment is processed by the payment provider specified on the checkout page, and its terms may apply to the transaction. You are responsible for providing accurate billing information and for being authorized to use the payment method. Promotional prices or benefits apply according to the terms and period described when they are offered.

Scopeey provides tools to manage content, brands, and workspaces, schedule and publish posts, collaborate with team members, connect social media accounts, and use AI features. Depending on the plan, the connected platform, and the available permissions, the service may include messaging and analytics. Features and usage limits vary between plans and are determined by the plan description at the time of subscription and any changes communicated to the user under these terms.

You are responsible for the accuracy of your account information, for protecting your sign-in credentials, and for notifying us if you suspect unauthorized access. Use team member permissions instead of sharing your password. The workspace owner and authorized admins manage membership, roles, and connected accounts, and must make sure they have the permission needed to manage the organization's data and content. You must not use accounts, brands, or channels that you are not authorized to manage.

You or the rights holder retain ownership of the content you add to Scopeey. You grant us a non-exclusive license, to the extent necessary to provide the service, to host, copy, process, display, and send this content to the services you choose, including the service providers needed to carry out your request. This license does not transfer ownership of your content to Scopeey. You are responsible for holding the rights to the content and the necessary consents, and for the lawfulness of its use and publication. Deletion of content and retention of its copies are governed by the Privacy Policy, and content published on external platforms is subject to their policies.

To protect users and the stability of the service, using Scopeey is prohibited in the following cases:

• Illegal or Infringing Content: Creating, managing, or publishing content that breaks the law, infringes privacy or intellectual property rights, or involves fraud, impersonation, or unlawful threats.
• Violating Platform Policies: Using integrations in a way that violates the terms of connected platforms or their publishing, messaging, and anti-spam rules, or without the required consent of account owners or message recipients.
• Unauthorized Access: Attempting to access accounts, data, or systems without authorization, bypassing authentication or access controls, or extracting data you are not authorized to access.
• Unpermitted Reverse Engineering: Attempting to extract source code, break protections, or reverse engineer non-public parts of the service, except to the extent permitted by applicable law.
• Harming the Service: Sending malicious software or carrying out activities that disrupt the platform or place an unreasonable load on it. Automation and APIs must be used through permitted means and within usage limits.
• Misusing Accounts: Selling accounts, sharing sign-in credentials beyond what the plan allows, circumventing the team membership system, or using other people's accounts without permission.
• Exceeding Plan Limits: Circumventing publishing, storage, team member, AI usage, or other limits, or misusing offers and free trials.

If your plan renews automatically, this is shown at purchase, and renewal continues according to the displayed billing cycle until the subscription is canceled. You can cancel through the options available in your account or through support, and the effective date is determined by the purchase terms. Canceling renewal does not delete the account or workspace. Refund eligibility and any amounts due are subject to the refund policy shown at purchase, the payment provider's terms, and the rights granted by law. If a payment fails, paid features may be restricted or the subscription may stop after appropriate notices and steps.

Connecting an external platform requires an eligible account, granting the necessary permissions, and complying with that platform's terms. Features may be affected by API limits, expired permissions, platform reviews, or platform outages and changes. For this reason, we do not guarantee that every publication will succeed, that content will be delivered, or that all integrations will remain available. Check the publishing statuses and alerts in Scopeey. Disconnecting a connected account does not delete previously published content or undo an operation already completed on the external platform. These limitations do not release Scopeey from obligations that cannot be excluded by law.

AI features help suggest ideas and create and improve content, and may produce inaccurate or incomplete information, or content similar to results obtained by other users. You are responsible for reviewing the results and checking their accuracy, suitability, and usage rights before relying on or publishing them. The results are not specialized professional advice, and we do not guarantee that they are unique or free of third-party claims. Processing of inputs and outputs is governed by the Privacy Policy and the relevant terms of service.

We may restrict, suspend, or terminate an account in the event of a material breach of these terms, a security risk, misuse, a legal requirement, or failure to pay amounts due. Whenever possible, we provide notice, a reason, and a reasonable opportunity to fix the problem, unless urgent action is required or the law prohibits disclosure. You can contact support to ask questions or object. Retention and deletion of data after termination are governed by the Privacy Policy, and obligations that arose before termination remain in effect.

Rights in the software, designs, logos, trademarks, and content owned by Scopeey remain reserved to Scopeey or its licensors. A subscription grants you a limited, non-exclusive, non-transferable right to use the service in accordance with your plan and these terms, and does not grant you ownership of the platform or the right to resell or copy it. The names and logos of external platforms remain the property of their owners, and displaying them does not imply a partnership or endorsement unless explicitly stated.

We aim to provide a reliable service and to fix outages, but some functions may stop temporarily because of maintenance, technical problems, or external services. To the extent permitted by law, the service is provided as available, without a guarantee that it will always be free of errors or interruptions. We also do not guarantee any specific growth in audience, engagement, or sales, and analytics or AI results are not a guarantee of a business outcome. This clause does not affect rights or warranties that cannot be excluded by law.

To the extent permitted by law, Scopeey is not liable for indirect or consequential damages, or for loss of profits or opportunities, arising from use of the service, taking into account the nature of the event and the applicable obligations. These terms do not exclude any liability that cannot be excluded by law, and do not limit the user's mandatory rights or data protection obligations to the extent established by law.

We may update these terms to reflect changes to the service or legal requirements. We publish the new version with its update date, and whenever possible notify you of material changes and their effective date a reasonable time before they apply. If you do not agree to the changes, you can stop using the service and cancel your subscription before they take effect, subject to your rights and the purchase terms. Where the law requires explicit acceptance, we ask for it separately.

The relationship between you and the legal entity that operates Scopeey is governed by the law and jurisdiction specified in the applicable subscription agreement, order, or written agreement, if any, subject to mandatory rules that protect the user. If none is expressly specified, the law and jurisdiction are determined under the applicable legal rules. You can contact us first to try to resolve any dispute, without this limiting your right to turn to the competent authorities.

For questions about the Terms of Service, subscriptions, billing, or using Scopeey, email us at support@scopeey.com. Please include the information needed to identify your account and the subject of your request, without sending passwords, access tokens, or full payment card details.